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Terms & Conditions

Please read these terms before you play. By entering any game you agree to them.

Key terms

  • 18+ only. By playing you confirm you are 18 or over. We may ask you to verify your age and identity at any time.
  • Entry to every game requires correctly answering a skill question. These are skill-based games of the kind permitted under UK law; the skill element is a genuine condition of entry.
  • Every result is decided server-side and is provably fair. The browser only animates the outcome it is sent — it cannot influence the result, the odds, or any payout.
  • Your stake is spent when you play and is non-refundable once a game has been played. Choosing a stake and confirming play is final.
  • Winnings are credited to your cash balance or your site-credit balance, as stated for the game you played. Where a game refunds an entry (for example a draw), the entry is returned to the balance it was taken from.
  • Only play with money you can afford to lose. For free, confidential help and advice visit BeGambleAware.org or call the National Gambling Helpline on 0808 8020 133.

Eligibility

You must be 18 or over and a resident of a territory where participation is lawful. We may restrict, suspend, or close accounts and withhold winnings where eligibility cannot be verified or where terms are breached. One account per person.

How games work

Each game follows the same flow: Start → pick your stake → answer a skill question → play. You can only proceed once the skill question is answered correctly.

Outcomes are determined on our servers using a provably fair process. The on-screen animation is a visual representation of an outcome that has already been decided; it does not change the result. No client-side action can alter odds, results, or payouts.

Stakes, winnings & refunds

Stakes are taken from your wallet when you confirm a play and are non-refundable once the game has been played. Winnings are credited to your cash or site-credit balance as stated for the game. Where a specific game refunds an entry (for example, a drawn match), the entry is returned to the balance it came from.

We reserve the right to void plays and correct balances in the event of a technical fault, error, or evidence of abuse.

Site credit

Any funds you add to your account (top-ups) are credited as site credit. Site credit is a play balance that is non-withdrawable and may only be used to enter competitions and play games on Nitrous Competitions — it cannot be transferred or paid back out. Only prize winnings credited to your withdrawable cash balance can be withdrawn.

Site credit has no monetary value and is not withdrawable. If site credit is not used within 60 days it will expire and reset to £0.

Nitrous Competitions reserves the right to remove credit, void plays, and adjust or close accounts where any misuse, fraud, or abuse is found.

Competitions

Where competitions, prize draws, or instant-win prizes are offered, the specific rules, entry requirements, closing dates, and prize details for that competition apply in addition to these terms. Prizes are non-transferable and may not be exchanged for cash unless stated. Winners may be required to verify their identity and age before a prize is awarded.

Free Entry Route

A free entry route is available for every Nitrous competition. Free entries go into exactly the same draw, on equal terms, as paid entries.

Free Entry Route via Website

  1. All entries should be mailed to Nitrous Competitions, 12 The Close, Barwell, LE9 8AS.
  2. Submission requirements:
    • Entries must be submitted on a postcard using either 1st or 2nd class postage.
    • Specify the competition you are entering, along with the corresponding question and your answer.
    • Only one entry per postcard is permitted; bulk submissions are not accepted.
  3. Important deadlines and notifications:
    • Submissions received after a competition’s closing date will not be eligible for entry.
    • Please be aware that we do not provide notification regarding the correctness of your answer.

Draws & how winners are chosen

For every competition, the method used to select the winning ticket number(s) is fixed before the competition goes liveand cannot be changed afterwards. One of two methods applies, and the method in use is shown on the competition’s page:

  • Random Number Generator (RNG) — the winning number(s) are selected by a random number generator. Where instant-win prizes are offered, their winning numbers are allocated at random when the competition is created.
  • Seed key (provably fair) — a secret seed is generated and committed before the competition goes live: we publish a SHA-256 hash of that seed up front, so it cannot be altered later. The winning number(s) are derived from the seed, and the seed itself is revealed after the draw so that anyone can independently verify the result.

Whichever method applies, the outcome is determined on our servers and cannot be influenced by any entrant or by anything in your browser.

Withdrawals

You can request a withdrawal of available cash funds from your account, subject to identity and age verification and any minimum withdrawal amount. Withdrawals are paid to a verified payment method in your name. Site credit and bonus balances are not withdrawable unless stated. We may delay or decline a withdrawal where verification is incomplete or where we reasonably suspect fraud or breach of these terms.

Responsible gambling

Play for fun and only with money you can afford to lose. If gambling stops being enjoyable, take a break. For free, confidential support visit BeGambleAware.org or call the National Gambling Helpline on 0808 8020 133.

Complaints

We aim to resolve every concern quickly and fairly. To raise a complaint, message us through your account or email support@nitrouscompetitions.com with your name, order/competition reference and a description of the issue. We will acknowledge your complaint within 3 working days and aim to provide a full response within 14 days. If you are not satisfied with our final response, you may refer the matter to your local Trading Standards / Citizens Advice consumer service.